HELP CENTER
Get Help with Studio, Training, Toolkit & Cloud Workspace
One place for support, documentation, and next steps for all IP DaVinci products.
Whether you’re a solo attorney, law firm, R&D team, or university program, this page helps you find answers faster — from setup and onboarding to training, licensing, and cloud access.
- Find help by product: Studio, Patent Drawing School, Toolkit, and Cloud Workspace.
- Learn how licensing, cloud access, and training fit together.
- Know exactly who to contact for what.
Where Do You Need Help?
Start with the area that matches what you’re trying to do.
01
Getting Started
New to IP DaVinci? Learn how Studio, Training, Toolkit, and Cloud fit together — and which one to start with.
- ✔ Understand the four core products
- ✔ Pick the right starting point for your role
- ✔ See example workflows for firms, R&D, and universities
02
Training & Toolkit
Help with Patent Drawing School access, course structure, and using the IP DaVinci Toolkit inside Visio.
- ✔ Accessing micro-courses and lessons
- ✔ Installing and using the Toolkit templates & stencils
- ✔ Best practices for teaching teams or classes
03
Cloud Workspace
Help for Mac, Linux, iPad, and locked-down Windows users running Visio in the cloud.
- ✔ Workspace access and login
- ✔ What you need locally (internet, browser, etc.)
- ✔ Licensing & BYOL scenarios for Visio Plan 2
04
Studio & Projects
Support for done-for-you patent drawings, quoting, and ongoing project workflows.
- ✔ How to request a quote or project
- ✔ How we share drafts and revisions
- ✔ How Studio interacts with your in-house drawings
Product-Specific Help & Guides
Jump directly into the help area for the product you’re using.
Done-for-You Drawings
IP DaVinci Studio
Help for clients using Studio for design and utility patent drawings.
- ✔ How to request a quote and send materials
- ✔ What we need from you (disclosures, sketches, photos)
- ✔ Turnaround times, revisions, and delivery formats
Courses & Training
Patent Drawing School
Help with access, enrollment, and using micro-courses for teams and students.
- ✔ Logging in and accessing courses
- ✔ Course structure and recommended paths
- ✔ Using the school for firms, R&D, and universities
Templates & Stencils
IP DaVinci Toolkit
Documentation and tips for using the Toolkit templates and 11 patent-specific stencils.
- ✔ Installing templates and stencils in Visio
- ✔ Which stencil to use for which figure type
- ✔ Troubleshooting common Visio issues
Cloud Desktops
DaVinci Cloud Workspace
Help using full Visio in the cloud, especially for non-Windows devices.
- ✔ Access prerequisites (Visio Plan 2, BYOL options)
- ✔ How workspace sessions, timeouts, and concurrency work
- ✔ Typical setups for law firms, R&D teams, and classes
What You Can Do from This Help Center
Clear paths whether you’re troubleshooting, planning a rollout, or just getting started.
Solve Immediate Problems
Fix access, configuration, or workflow issues quickly so your team can keep moving.
- ✔ Get to the right product help page in one click
- ✔ Understand requirements for Visio, Toolkit, and Cloud
- ✔ Know who to contact when you’re stuck
Plan a Bigger Rollout
Use the help center as a reference when planning a larger deployment across a firm, department, or program.
- ✔ Learn how Training, Toolkit, and Cloud fit together
- ✔ Understand licensing and BYOL options for Visio
- ✔ See typical rollout patterns for firms and universities
Support Different Roles
Attorneys, paralegals, engineers, students, and faculty can all find role-appropriate guidance.
- ✔ Direct links for Studio clients vs. internal teams
- ✔ Guidance for faculty/course leads using Patent Drawing School
- ✔ Help pages suitable for sharing with internal IT
Still Need Help?
If you can’t find what you need on the product-specific help pages, we’re happy to help directly.
Support Options
- 📧 Email support: [email protected]
- 🗓 Book a short call: Use our contact form and mention “Help Center” in your message.
- 🧩 Licensing & Cloud questions: If your question is about Visio licensing, BYOL, or DaVinci Cloud Workspace setup, please mention your environment (Windows/Mac/mixed, law firm/R&D/university) so we can give a precise answer.
- 🏫 Universities & law firms: If you’re planning multi-seat training or a deployment across a program or department, you can also reach us at [email protected] to schedule a planning session.
We’ll help you decide whether you need Studio, Training, Toolkit, Cloud Workspace — or a simple combination that fits your team and environment.